User support

Submit a help request | Feedback

Use the service desk links below to submit help requests or to search by keyword to find to relevant documentation and knowledge base articles. Log in with your UCAR username and CIT password. If you do not have a CIT password, call CISL at 303-497-2400.

NCAR Research Computing service desk

Use NCAR Research Computing for help with Cheyenne, Casper, and related data-storage systems such as GLADE and Campaign Storage.

Staff Support service desk

The Staff Support portal is for CISL personnel and NCAR directorate staff who need workstation support, and by UCAR staff who need support for enterprise IT services operated by CISL. All staff members can get support with business applications and UCAR IT services through this portal.

Other NCAR/UCAR/UCP help desks

Log in to see a list of system administration support pages for individual labs, divisions, and programs.



Please use this form to make suggestions for improving our user documentation or other support and services, or contact us through the CISL Help Desk. We appreciate your feedback.