User support

The User Services Section (USS) manages the allocations process and helps new users get started with their high-performance computing and analysis projects.

USS also provides ongoing assistance with allocation management and accounting; Help Desk and consulting services; training; and documentation to ensure that users are able to operate CISL-managed resources as efficiently and conveniently as possible.

See the menus on the left for links to the relevant documentation. You can also search by keyword using the "Search" field that is located near the top of any CISL web page.

Contact us at if you are unable to find what you need.

Help and consulting

USS Consulting Services Group (CSG) consultants provide expert assistance to users who need help with high-performance computation, parallel programming techniques, code tuning, data analysis and post-processing, large-scale data sharing, data archiving and retrieval, and much more.

Contact our Help Desk and Consulting Services Group for personal assistance.


Please use this form to make suggestions for improving our user documentation or other support and services, or email your comments to We appreciate your feedback.