CISL Help Desk
The CISL Help Desk is your first point of contact for all support requests. We provide 24/7 support for all CISL services, including networking, phones, supercomputing, and enterprise services. Our Computer Support Specialists will try to answer your question immediately or they will submit a help request on your behalf.
The CISL Consulting Services Group provides expert advice about CISL's high-end computing resources. Consulting is available from 8 a.m. to noon and 1 to 5 p.m. every weekday except Wednesday, when the office closes at 3 p.m. for a staff meeting. The Consulting Office is closed during NCAR holidays.
Consulting is available on a range of topics including UNIX issues, Fortran, C, C++, debugging, the High Performance Storage System, networking, computer platforms, libraries, multitasking, Load Sharing Facility, mathematical libraries, code optimization, and training.
CISL conducts and coordinates training sessions, workshops, and seminars for the NCAR and university user communities. Travel support may be available from CISL's RSVP program for attendees from minority-serving institutions or EPSCoR state institutions.
Systems Accounting Manager
Once you have a Yellowstone user account and authentication token, you can track your usage and perform other administrative tasks in the CISL Systems Accounting Manager (SAM).
The menus on the left side of your screen link to documentation for individual systems and procedures, and to support and training information. If you have suggestions for improving our end-user documentation, please use this form to send us your comments.
The Research Data Archive staff provides a number of services in support of data needs. Resources include search capabilities for finding data, tools to operate on a variety of data formats, ancillary services to support unique user needs, and general help support.